Client Welcome Guide
Consultations
Virtual Services: Our services are available virtually across North America, providing flexible support wherever you are.
In-Home Services (GTA): In-home exceptions are available within the Greater Toronto Area (GTA). Please note that an additional travel fee may apply for in-home services outside of our standard service area.
Program Structure
Each behaviour modification program is custom-built to target one primary behavioural concern (e.g., inter-cat aggression, inappropriate elimination, fear-based behaviours, etc.). This focused approach ensures that we can support your cat's behavioural health with clarity, consistency, and a structured plan.
Suppose you have additional training goals (e.g., harness training, general enrichment & care, or other behaviours). In that case, we are happy to discuss them and may recommend a separate program or follow-up sessions to address them appropriately.
Biweekly Check-In Sessions
Your biweekly check-in sessions are an essential part of your program. These sessions:
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Begin two weeks after your initial consultation
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Continue every two weeks for the duration of your program
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Must be used within the timeline of your program and cannot be carried over
These sessions are designed to monitor progress, troubleshoot challenges, and adapt your cat's plan as needed. Regular participation greatly enhances outcomes, so we encourage you to make the most of this time.
Important Medical Consideration
Please note that behavioural concerns in cats can sometimes be linked to underlying medical conditions. Before beginning a behaviour modification program, we recommend ruling out any health issues with your veterinarian. If a medical referral is necessary, we will support you in coordinating care with your vet team.
Thank you again for trusting us with your cat's behavioural wellness. We’re looking forward to working together!

$175
For behaviours, you feel you can work on independently but need additional guidance to refine. Perfect for cat owners seeking clear strategies to address their cat's behavioural concerns.
Package includes:
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1-hour consultation via Zoom
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Insights into the root causes of your cat's behaviours
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Practical tools for improving behaviour
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A detailed, written action plan
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One 30-minute follow-up check-in within 30 days
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$285
Most Popular
For ongoing behavioural issues that require more personalized support. Ideal for those who seek more direct guidance to create a balanced, well-adjusted cat.
Package includes:
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1-hour initial consultation via Zoom
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Insights into your cat's behaviour patterns
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Effective tools for promoting better behaviours
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Bi-weekly 30-minute progress check-ins for up to one month.
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A 2-week written action plan, updated after the first follow-up
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Email and WhatsApp support for up to 6 weeks.​
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$445
Best Value
For the most complex behavioural challenges that need comprehensive support. Ideal for those seeking expert guidance to resolve issues and nurture a fulfilled happy cat.
Package includes:
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1-hour initial consultation via Zoom
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Detailed insights into your cat’s behaviour and causes
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Tools to create lasting, positive behaviour changes
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Bi-weekly 30-minute check-ins for up to 2 months
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A 2-week written action plan with regular updates after follow-ups
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Ongoing email and WhatsApp support for up to 3 months
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30-Minute Virtual Q&A Session
$75
Have a specific question or need advice on your new or existing cat(s)? Our 30-minute Q&A sessions are designed to provide quick, targeted support for your feline concerns.
Please note that this is not an official consultation or in-depth behavioural assessment. While you'll receive valuable guidance, complex or long-term behavioural issues may not be fully resolved within this brief session. For more comprehensive support, we recommend booking a full consultation or behaviour program.

Customizable add-ons
For clients who require additional support beyond their initial program, we offer this convenient add-on
options:
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Ongoing Support Options
If you would like to continue after the completion of your program, we offer monthly support packages to ensure continued progress:
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One 30-minute call per week
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$250 per month
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One 15-minute call per week
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$180 per month
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One 30-minute call per week + unlimited email support for minor questions
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$375 per month
Continuing Support Requirements:
To ensure the continued success of your cat's behaviour development, ongoing support is highly recommended. Please note that all follow-up sessions or additional services must be booked within one month of completing your program and the same behaviour of concern. This ensures the progress you've made is maintained and any new concerns are promptly addressed.
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